By accessing the World Wide Web pages of Vialtus Solutions Ltd (“Vialtus Solutions”) you agree to the following terms. If you do not agree to the following terms, please notice that you are not allowed to use the site.
The contents of Vialtus Solutions’ World Wide Web pages are Copyright © Vialtus Solutions Ltd 2009. Any rights not expressly granted herein are reserved. Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of Vialtus Solutions is prohibited except in accordance with the following terms. Vialtus Solutions consents to you browsing Vialtus Solutions’ World Wide Web pages on your computer or printing copies of extracts from these pages for your personal use only and not for redistribution unless consented to in writing by Vialtus Solutions. Individual documents in our World Wide Web pages may be subject to additional terms indicated in those documents.
The use of this site and the content therein, is permitted to private, non-commercial use. The use of press releases and other documents classified as public is permitted in public communications if the source for the information has been stated.
This site and the contents herein are provided as a convenience to you. The contents of Vialtus Solutions’ World Wide Web pages are provided on "as is" and "as available" basis. Vialtus Solutions does not warrant that its Web pages will be uninterrupted or error-free. Vialtus Solutions reserves the right to revise the pages or withdraw access to them at any time. NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS MADE IN RELATION TO THE AVAILABILITY, ACCURACY, RELIABILITY OR CONTENT OF THESE PAGES. VIALTUS SOLUTIONS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SERVICE, EVEN IF VIALTUS SOLUTIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF VIALTUS SOLUTIONS WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
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By submitting material to any of our servers, for example, by e-mail or via the Vialtus Solutions’ World Wide Web pages, you agree that: (a) the material will not contain any item that is unlawful or otherwise unfit for publication; (b) you will use reasonable efforts to scan and remove any viruses or other contaminating or destructive features before submitting any material; and (c) you own the material or have the unlimited right to provide it to us and Vialtus Solutions may publish the material free of charge and/or incorporate it or any concepts described in it in our products without accountability or liability (d) you agree not to take action against us in relation to material that you submit and you agree to indemnify us if any third party takes action against us in relation to the material you submit.
Vialtus Solutions does not and cannot review the content posted by users to its site and is not responsible for such content. Vialtus Solutions may at any time at its discretion remove any content posted by users.
Vialtus Solutions is a registered trade name of Vialtus Solutions Ltd. Other product and company names mentioned herein may be trademarks or trade names of their respective owners. Your access to this site should not be construed as granting, by implication, estoppel or otherwise, any license or right to use any marks appearing on the site without the prior written consent of Vialtus Solutions or the third party owner thereof.
Copyright © Vialtus Solutions Ltd 2009. All rights reserved.
Data Protection & Privacy Policy
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Introduction
The purpose of this policy is to explain how Vialtus Solutions collects, protects, and uses personal data. Vialtus Solutions is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.
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What Types Of Personal Data Does Vialtus Solutions Collect?
Vialtus Solutions needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. Vialtus Solutions also has access to personal data that is generated over the Network utilised by Vialtus Solutions’ services including IP and email addresses for incoming and outgoing data and network usage data.
In certain circumstances Vialtus Solutions may also collect financial information about Vialtus customers and end users from third parties to enable Vialtus Solutions to assess its risks in granting credit terms and contact information about organisations Vialtus Solutions considers may be interested in Vialtus Solutions’ products and services.
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How Does Vialtus Solutions Obtain Personal Data?
Vialtus Solutions obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the Vialtus Solutions’ website); from third party list brokers; from resellers who pass on personal data to Vialtus about end users; and directly from the Network utilised by Vialtus Solutions’ services.
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How Does Vialtus Solutions Use The Personal Data It Holds?
4.1 Providing and Improving the Vialtus Solutions Service
Most of Vialtus Solutions' use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Vialtus Solutions may also use personal data to improve on the level and type of service Vialtus Solutions offers to its customers. As part of this interest in improving the service provided Vialtus Solutions may process personal data for the purposes of sales analysis and customer usage statistics.
4.2 Direct Marketing
Vialtus Solutions may from time to time inform its customers, end users and potential customers about Vialtus Solutions and Vialtus Solutions’ affiliate products and services and other information Vialtus Solutions feels may be of interest.
Customers and other recipients of information from Vialtus Solutions may indicate at the time they first place an order with Vialtus Solutions whether or not they wish to receive such information or at any later time by simply contacting Vialtus Solutions as indicated in paragraph 9 below.
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Does Vialtus Solutions Transfer Personal Data Overseas?
As Vialtus Solutions is part of a global organisation with local operating companies in a number of countries worldwide, to fulfil its customer service obligations it is necessary for Vialtus Solutions to transfer and process personal data outside the country in which the personal data is collected. This will include transfers to Vialtus Solutions’ affiliates based in the United States. Prior to making any such transfer Vialtus Solutions will put in place security procedures and firewalls designed to prevent unauthorised use of or access to personal data.
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To Whom Does Vialtus Solutions Disclose Personal Data?
Vialtus Solutions will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to finance departments to enable invoicing.
As a general rule, Vialtus Solutions does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Vialtus Solutions is under an obligation by law to disclose personal data or where Vialtus Solutions has contracted with third parties to assist in providing services to Vialtus Solutions’ customers such as for delivery, installation and systems support services.
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How Does Vialtus Solutions Protect the Personal Data it Holds?
Vialtus Solutions takes customer confidentiality and security very seriously. Vialtus Solutions has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Vialtus Solutions. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.
Vialtus Solutions will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security as set out in the applicable Vialtus Solutions’ Acceptable Use Policy.
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Customers' Rights
The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Vialtus Solutions specific rights to access and rectify personal data held about them. These include the right to:
8.1 obtain from Vialtus Solutions, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;
8.2 request the deletion or rectification of personal data which is inaccurate; and
8.3 as explained in paragraph 4.2 above to object to any unsolicited information sent by Vialtus Solutions regarding promotions or new products and services.
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Contact Details
If any individual wishes to contact Vialtus Solutions regarding the personal data held about them or has any other question about Vialtus Solutions' data privacy procedures, they should direct an email to
privacy@vialtus.com or send a letter to the direction of "Vialtus Solutions Customer Services Department" at the local Vialtus Solutions office.
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Policy Updates
As part of Vialtus Solutions' commitment to compliance with data privacy requirements, and to reflect changes in Vialtus Solutions ' operating procedures, Vialtus Solutions may update the terms of this policy from time to time, and will post the revised policy here.